How AI Can Support a More Inclusive and Fair Workplace

Diversity, Equity, and Inclusion (DEI) is becoming more challenging in today’s workplace. At the same time, artificial intelligence (AI) is changing how we work. But can AI actually help us build more inclusive workplaces?

Here’s how AI can help with DEI:

Better Employee Feedback: AI can quickly analyze survey responses, spot trends, and highlight issues early. This helps managers act faster and make more informed decisions that support employee wellbeing and inclusion.

Smarter Hiring: AI can help reduce bias in hiring. if it’s trained on diverse and fair data. It can suggest candidates from different backgrounds, highlight transferable skills, and create more inclusive job descriptions.

Performance Reviews: AI tools can check for biased language in performance reviews and help spot patterns where some groups might be treated unfairly. This means more consistent and fair evaluations for everyone.

Personalized Learning: AI can help identify skill gaps and recommend training for employees. It can also support underrepresented groups to learn new tech skills, including how to work with AI itself.

Ongoing DEI Conversations: AI can support DEI efforts all year round and not just during annual reviews. It can help teams communicate better, track progress, and keep inclusion efforts on track.

But there are risks

• If trained on biased data, AI can do mistakes.

• We must protect privacy and be transparent about how AI is used.

• AI tools should support, not replace, human decision-making.

Conclusion: As talent leaders, technologists, and advocates, the real question isn’t whether we should use AI for DEI but how we use it responsibly. AI has the power to make workplaces more fair and inclusive if used in the right way. The key is combining technology with human judgment, ethics, and care. Let’s use AI not just to work faster, but to build better workplaces for everyone.